Refund & Returns Policy
Last updated: June 19, 2026
At [Your Store Name], customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns and Refunds
• Most items may be returned within 30 days of delivery for a full refund or exchange.
• Returned items must be unused, in their original condition, and include all original tags, accessories, and packaging.
• To initiate a return, please contact us at [your-email@domain.com] and provide your order number.
Refund Process
• Refunds are issued to the original payment method used for the purchase.
• Once we receive and inspect the returned item, refunds are processed within 5–10 business days.
• Original shipping charges are non-refundable unless the return is due to our error, such as receiving the wrong item or a defective product.
• Customers are responsible for return shipping costs unless the return results from an error on our part.
Non-Refundable Items
The following items are not eligible for refunds or returns:
• Personalized or custom-made products
• Perishable items
• Digital downloads, gift cards, and software
• Final sale items clearly marked as non-returnable
Defective or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us immediately. We will provide a replacement or issue a full refund and cover all return shipping costs associated with our error.
We reserve the right to deny any return request that does not comply with the conditions outlined in this policy.